Mikey's Hookup - Brooklyn, United States Mikey's Hookup - Brooklyn, United States

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What We Offer

The last thing we want to see is a computer returning to us with an unresolved problem since we must make room for newer repairs.

Of course, every computer will have different issues.

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The different items in stock as well as all the services we provide came from requests made directly by the community over the years. Often corporate chain stores give employees a script to follow and a uniform. We will never charge an in store repair by the hour. In some cases a quick, over the counter fix is possible and in other more complex cases involving part replacements more time will be needed.

This approach to customer service is not new—it simply harkens back to a lost time before everything in life got standardized.

Mikey’s Hook-Up | Audio Video Computer Supplies and Accessories – Apple Reseller...

Staff Everyone on staff at the Hook-Up has their own specialty ranging from photography, pro audio, video editing, computer networking and Apple trouble-shooting, and Home Theater setup.

Mikey now lives on a privately owned island in the South Pacific where he practices ninjutsu and table tennis with his trainer, French singles table tennis champion Jacques Secretin. Mikey only makes store appearances when challenged to a table tennis match and when a customer is trying to purchase the wrong cable.

Making an appointment or waiting for hours to meet a technician is never the situation here. Our data recovery prices are shockingly lower than most other professional repair centers, not only in New York, but all over the world.

New customers to the Hook-Up can be surprised and even disconcerted when our employees deviate from this model. We offer three levels of repair pricing not including price of parts depending on the complexity of the situation.

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The goal of the store is to be totally honest and actually tell customers what we believe will serve your needs best, saving you money and time and building your trust so you come back. The average turnaround time for most computer repairs and data recovery is business days.

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We also offer Rush service that puts your repair at the head of the diagnosis line. The Myth… InMikey experienced a near—fatal gymnastic accident requiring a experimental sixteen hour surgery.

Mission The goal of the store is to help the community with their mulit-media needs in a relaxing non corporate environment while still providing excellent value.